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Privacy Policy

We are committed to respecting your privacy and keeping your information safe. Our easy to read privacy policy is detailed below.

www.myholidaycaravan.co.uk only use the personal data which you provide to us to allow the holiday parks that sell static caravans or private individuals advertising a caravan for sale to provide the information you have requested. We do not otherwise send you personal data to ANY third party at any time save where we are under a legal obligation to do so or where you make a complaint about us.

What personal data do we collect?

The personal data we collect is primarily that which you provide us in completing our enquiry form. We may collect information about the web browser or mobile device that you use to view our website, but we do so only for statistical purposes. We may collect information about your Internet Protocol address in order to assist us to process your payment remotely.

How do we use your data to obtain the information from holiday parks that sell static caravans or private individuals advertising a caravan that you have requested?

In order to provide our services to you we need to collect and process personal data about you and disclose that personal data to third party holiday parks that sell static caravans and or private individuals advertising a caravan for sale depending on your online selection. As previously indicated to you when you first gave us your data, by using our website you are consenting to our doing so. There is no statutory requirement on you to provide this personal data. However, this personal data is necessary to enable us to arrange to provide you with the information that you have requested. We only collect the personal data we believe is necessary for us to arrange provision of the information you have requested. All personal data is held in strictest confidence and used only for the purposes of arranging the provision of the information you have requested, subject to certain exceptions as described in this privacy policy.

How do I opt out?

You have the right, in certain circumstances to require us to remove the data we hold about you. This is commonly known as “The Right to be Forgotten”. In any event we remove unnecessary data as indicated in the section “How Long do you Keep my Personal Data” below.

To exercise this right please contact us as indicated below:
Email: ipaul@leadadvisorycompany.com
In writing: THE LEAD ADVISORY COMPANY LIMITED, TOWNGATE HOUSE, 2-8 PARKSTONE ROAD, POOLE, DORSET, BH15 2PW
Telephone: 01590 643 500 - Calls may be recorded for training, quality and monitoring purposes.

Please be aware that we will need to keep some, if not all, of this data in order to comply with laws including those related to our contract with you and the holiday park operators that sell static caravans

How else do we use your personal data?

In common with the majority of comparable internet trading companies we occasionally use your personal data to help Analytic Suppliers match relevant ads to you using the data analytics of those Analytic Suppliers. However, we only use the data in that way where you are a subscriber to the services of Analytic Suppliers and have therefore agreed to this service by acceding to the relevant Agreements of those Analytic Suppliers. We mean by Analytic Suppliers: Facebook; Google and Microsoft. We also use a third-party company, Dotmailer Limited to assist us in sending you emails in the future.

How do third holiday park operators and private individuals advertising a caravan for sale use your personal data?

We pass data to third party holiday parks that sell static caravans or private individuals advertising a caravan for sale only so that they may contact you directly to forward correspondence and call you to discuss your requirements. Holiday park operators will invariably collect additional data about you and should communicate their own data protection policy to you. We recommend that you read those policies when you are informed of them so that you can opt out of further marketing communications from those third-party holiday park operators should you wish to do so. Holiday park operators may also need to process data about you in order to consider potential or to fulfil actual contracts with you.

Data Controller

To contact us for any reason, please do so using the following contact information:
Data Controller - The Data Protection Co-ordinator, THE LEAD ADVISORY COMPANY LIMITED, TOWNGATE HOUSE, 2-8 PARKSTONE ROAD, POOLE, DORSET, BH15 2PW.
Email paul@leadadvisorycompany.com
Telephone: 01590 643 500 - Calls may be recorded for training, quality and monitoring purposes.

What communications will you receive from us?

Service Emails - After completing an application online via our website, you agree that you will receive a series of initial emails from us. These emails will confirm you have used our website and which holiday parks that sell static caravans or private individuals advertising a caravan for sale will contact you. We also give details on our privacy policy and how we use your personal data. You cannot opt out of receiving these emails since we need to send you these emails in order to provide you with a summary of the information you have requested.

Future Services - As part of the services we provide, we may use your information to keep you informed by post, telephone, SMS, email or other electronic means such as via social and digital media about current and new products, services, offers and promotions which may be of interest to you. We do not share your personal data with any other third party other than as set out in this privacy policy.

To opt out of receiving emails in respect of future services from us please contact us as below: Email: paul@leadadvisorycompany.com
In writing: THE LEAD ADVISORY COMPANY LIMITED, TOWNGATE HOUSE, 2-8 PARKSTONE ROAD, POOLE, DORSET, BH15 2PW
Telephone: 01590 643 500 - Calls may be recorded for training, quality and monitoring purposes.

How long do you keep my personal data?

Unless there are exceptional legal reasons for keeping your data for longer, we do not keep your personal data on record for more than seven (7) years. This is to allow for the normal contract law limitation period.

Your Rights

The data protection legislation gives you a number of rights. These rights include:

  • Right to data erasure which is explained under the heading “How do I opt out” above.
  • Right to make a “subject access request”, which is a request for a copy of the data which we hold about you.
  • Right of correction (or where appropriate erasure) of data which we hold about you where this is inaccurate.
  • Right to data portability
  • Right to withdraw your future consent to our processing your personal data.
  • Right to complain to the Office of the Information Commissioner.

You have the right to be informed of the matters stated in this privacy policy.

We process your data to comply with our actual and possible contractual obligations which we owe to you and others. If you do not provide this data, it is possible that we will be unable properly to perform any contractual obligation we have to you.

Also, it is in in our legitimate interests to process your data in order that we can consider potential or fulfil actual contracts with you. These are the two legal bases upon which we collect, process and transfer your personal data as described in this privacy policy.

We do not make decisions using automated logic other than to match your postcode with suppliers in that postcode area.

We do not send your data to countries outside the United Kingdom, except that we use Google and Facebook analytics, as indicated in the section headed “How else do we use your personal data” above. Your consent to our use of the data includes our permission to do so.

Use of Cookies

 

In common with the majority of comparable internet trading companies we occasionally use the cookies of Analytic Suppliers to track certain sites which you visit on the internet to help Analytic Suppliers. This enables the Analytic Suppliers to match relevant ads to you. However, we only do so where you are a subscriber to the services of an Analytic Supplier and have therefore agreed to this service by acceding to the relevant services of that Analytic Suppliers.

We mean by Analytic Suppliers: Facebook; Google and Microsoft.

Analytic Suppliers supply us with statistical information on how users interact with our website to help us improve our user experience.

You can find more about how we use cookies and opting out of their use at:
http://www.myholidaycaravan.co.uk/cookies.aspx

Email Communications

When you use our web site to pay for an advertisement for a caravan in a caravan park please look to check that the web address starts “https”. This is your guarantee that the information you are sending us is sent in a secure manner.

You should be aware that where you send us information by an email we have no control over how that email is transmitted. In particular it may be routed through third party servers and through third party countries. This is due to the inherent nature of the internet. We cannot accept responsibility if the information in that email is accessed in an unauthorised manner during the transmission process.